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  • Pharmacies rage on non-refundable price-reduced drug
  • by Jung, Heung-Jun | translator Byun Kyung A | Sep 23, 2020 06:21am
Pricing on Novartis¡¯ Certican 4 items lowered by 30%
Company headquarters refund policy only accepts whole packaged product, not single tablets
The pricings of four doses of Novartis¡¯ immunosuppressant Certican have been brought down by 30 percent as of Sept. 20, and pharmacies are outraged with the pharmaceutical company refusing to refund the single tablets.

Pharmacists are questioning the company¡¯s refund policy as it would solely burden the pharmacies with the differences made due to pricing reduction.

A pharmacist at a pharmacy near by a general hospital in Seoul noted, ¡°Certican is an expensive immunosuppressant. Even though the price was lowered as of Sept. 20, the distributors are rejecting pharmacy¡¯s request to refund the single tablets as Novartis would not accept them,¡± and ¡°regarding the issue, pharmacists near the tertiary hospitals
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